Privacy Policy


The Survivor Guide Privacy Statement

The Survivor Guide is committed to protecting your privacy. This privacy statement explains data collection and use practices of The Survivor Guide site it does not apply to other online or offline Survivor Guide sites, products or services. By accessing the Site, you are consenting to the information collection and use practices described in this privacy statement.

Collection of your Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out a transaction that you have requested such as receiving information about The Survivor Guide products and services, entering a contest, ordering e-mail newsletters, signing up for an event or training, or when purchasing The Survivor Guide products. The personal information we collect may include your name, title, company or organization name, work e-mail, work phone, work or home address, information about your job function, information about your company, and credit card information.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the site, analyze trends and administer the site.

Use of your Personal Information

The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized.

In support of these uses, The Survivor Guide may use personal information to provide you with more effective customer service, to improve the Site and any related The Survivor Guide products or services, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests.

We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications.

When you sign up for a newsletter or agree to receive promotional e-mail, The Survivor Guide may use customized links or similar technologies to track e-mail links that you click. We may associate that information with your personal information in order to provide you more focused e-mail communications or purchase information. Each e-mail communication includes an unsubscribe link allowing you to stop delivery of that type of communication.

The Survivor Guide occasionally hires other companies to provide limited services on our behalf, such as Web site hosting, packaging, mailing and delivering prizes, answering customer questions about products and services, and sending information about our products, special offers, and other services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.

The Survivor Guide may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on the Site; (b) protect and defend the rights or property of The Survivor Guide; or (c) act in urgent circumstances to protect the personal safety of The Survivor Guide employees or agents, users of The Survivor Guide products or services, or members of the public.

Control of your Personal Information

Except as otherwise described in this statement, personal information you provide on the Site will not be shared outside of The Survivor Guide and its controlled subsidiaries and affiliates without your permission.

The Survivor Guide may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. In some services offered by The Survivor Guide, contact with the customer is an intrinsic part of the service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service(s) you have chosen.

Security of your Personal Information

The Survivor Guide is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.

Protection of Children’s Personal Information

The Survivor Guide is a general audience site and does not knowingly collect any personal information from children.

Use of Cookies

We sometimes use cookies on this Site to ensure the integrity of the registration process and to personalize the Site. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the Web site, the information you previously provided can be retrieved, so you can easily use the site’s features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other Web sites you visit.

Enforcement of this Privacy Statement

If you have questions regarding this statement, you should contact The Survivor Guide through email Customerservice@TheSurvivorGuide.com

Changes to this Statement

We may occasionally update this privacy statement. When we do, we will also revise the “last updated” date at the top of the privacy statement. For material changes to this privacy statement, we will notify you either by placing a prominent notice on the home page of our Web site or by directly sending you a notification. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

Contact Information

The Survivor Guide welcomes your comments regarding this privacy statement. If you believe that The Survivor Guide has not adhered to this privacy statement, please contact us at Customerservice@TheSurvivorGuide.com and we will use commercially reasonable efforts to promptly determine and remedy the problem.