Return Policy

  • You may return new, unopened items sold and fulfilled by The Survivor Guide within 30 days of receipt. Items should be returned in their original packing and packaging.
  • Please contact us at to obtain an RMA number. We welcome feed back on how we can improve our products. When requesting an RMA number, feel free to include your feedback and opinions.
  • For items not returned in their original packing and packaging, a 15% restocking fee will be deducted from your refund.
    Unfortunately, we cannot accept any returns or exchanges from international destinations including Canada due to importing and other fees; we are sorry for any inconvenience. Canadian/International customers are responsible for any fees including but not limited to duty fees, tax, or brokerage fees that may arise from the purchase.
  • Holiday Returns: We understand that many customers like to order holiday gifts early, so we have extended our returns period for the holidays. Items shipped between November 1st and December 31st may be returned until January 31st of the following year subject to other return guidelines.